FAQs
💬 Are your results legally admissible?
Yes! We provide chain-of-custody DNA testing that is accepted in court, immigration cases, and legal disputes. Make sure to select a legal DNA test when booking.
💬 Do you come to me, or do I need to visit a lab?
We’re a mobile DNA collection service — we come to you at home, work, or any safe location. All tests are non-invasive and do not require blood draws.
💬 Is my information kept private?
Absolutely. All testing is 100% confidential. Your personal information and results are never shared without your written consent.
💬 What forms of payment do you accept?
We accept Cash, Zelle, Cash App, debit/credit cards, and online invoices. Payment is due at the time of booking.
💬 What if the other party refuses to test?
We can still perform a one-party test and securely store the results for future comparison. We can also assist with court-ordered testing if needed.
💬 How do I book a test or refer someone?
Booking is simple! Click the “Book Now” or “Refer a Client” buttons on our site, or call/text us at (561) 406-0073.
💬 How long does it take to get results?
Most DNA test results are ready within 3–5 business days after the lab receives the sample. Legal tests may take slightly longer depending on processing requirements.
💬 How accurate are your DNA test results?
Our DNA tests are over 99.99% accurate, and results delivered in 1-3 days from Alliance DNA Laboratory
(AABB-Accredited | ISO 17025 Certified | USCIS-Recognized) Accredited labs are trusted for legal and personal purposes.
💬 Can I use the results for immigration or citizenship applications?
Yes! We provide immigration DNA testing that meets U.S. Citizenship and Immigration Services (USCIS) standards.
💬 Can I remain anonymous when testing for infidelity or other personal reasons?
Absolutely. Your privacy is our top priority. We provide discreet, professional testing without unnecessary exposure.
💬 What should I do if I have questions during the testing process?
Our friendly, knowledgeable team is just a call or text away at (561) 406-0073. We guide you every step of the way, from booking to receiving results.
💬How does mobile DNA sample collection work in the U.S.?
With My Roots DNA Diagnostic Center, testing is easy and private. A Certified DNA Specimen Collector meets you at home, work, or another private location. A quick, painless cheek swab is collected, securely packaged, and sent to our trusted partner, Alliance DNA Laboratory. The lab performs expert analysis, and results are delivered confidentially with professional support available.
💬How fast can I get DNA test results in Florida?
With our lab partner Alliance DNA Laboratory, standard result times typically range from 1 to 3 business days, depending on the test type. For example, their Legal DNA test using the NX1 process offers next-business-day results under certain conditions for an additional fee.
💬How do I book an at-home paternity DNA test in the U.S.?
Booking an at-home paternity DNA test is simple with MyRoots DNA Diagnostic Center. Just schedule online or by phone, and one of our certified mobile collectors will come directly to you!